INTRACOM TELECOM at a glance

Intracom Telecom is a global telecommunication systems & solutions vendor operating for over 40 years in the market. The company was derived from Intracom, a company that began operating in 1977 with 10 employees in Athens, Greece, manufacturing and assembling telecommunication equipment to address domestic needs. In 2005, Intracom was transformed into a holding company and the telecommunications business unit became a company under the name Intracom Telecom.

During its nearly four decades of history, the company has successfully participated in major ICT projects worldwide and has received awards and distinctions for its technologies and work environment. Today, Intracom Telecom employs over 1,700 highly-skilled professionals and operates own R&D and production facilities. Its subsidiaries span across Europe, Russia & the CIS, the Middle East & Africa, Asia and North America.

Intracom Telecom has extensive know-how and a proven track record in the telecommunications market, serving more than 100 renowned customers in over 70 countries. The company develops and provides products, solutions and professional services primarily for fixed and mobile telecom operators, public authorities and large public and private enterprises.

The company's core business offerings include:

  • Wireless Access & Transmission
  • Telco Software Solutions
  • ICT Services & Solutions
  • Renewable & Energy Management Solutions
  • eHealth Services
INTRACOM TELECOM building

INTRACOM TELECOM derives from the former "INTRACOM S.A. HELLENIC TELECOMMUNICATIONS AND ELECTRONICS INDUSTRY", established in 1977. In December 2005 INTRACOM S.A. was transformed to a holding company and three new subsidiaries were established. The telecommunications solutions sector becomes a company under the title INTRACOM TELECOM

1977-1982

INTRACOM, starting its operations in a small building in Argiroupoli, a suburb of Athens, designs and develops products and systems for specialised telecommunications applications.

INTRACOM TELECOM old facilites

1983-1985

INTRACOM transfers its head offices to Peania, a town near Athens, strategically investing in the development of a high-tech infrastructure for the research, development, and manufacturing of state-of-the-art telecommunications products. At the same time, it intensifies its efforts to participate in the digitalisation of Greece's national telecommunications network.

1986

INTRACOM qualifies to participate in the upgrading of Greece's national telecommunications network, immediately after the government's decision that Greece will adopt two types of digital network switching technology. For this purpose, INTRACOM collaborates with Ericsson, the Swedish telecommunications manufacturer. Most of the deployed systems are developed and manufactured in Greece by Greek engineers.

1986-1989

The company evolves into a large industrial unit capable of mass production, and its research activities are focused in advanced telecommunications and information technology fields.

1989-1996

INTRACOM becomes the largest Greek telecommunications and information systems provider.INTRACOM signs significant agreements in Greece in the telecommunications sector and prepares the ground for its expansion into the international market.

1997-2003

  • During 1997-2001, INTRACOM further strengthens its international presence and develops into a Group of Companies, expanding its activities to a broader geographic region. In 1999, INTRACOM is ranked 70th among the 200 fastest growing companies from 25 countries, in terms of average growth rate over the previous five-year period.
  • INTRACOM becomes Greece's primary business partner in the modernisation, upgrading, and expansion process of the national telecommunications network. INTRACOM successfully extends its activities to include high-tech defence electronic systems production.
  • Since 2000 INTRACOM is the leading information technology service provider in Greece.

2004

INTRACOM undergoes major organisational restructuring and initiates a new development and business strategy. The company refocuses on the provision of integrated solutions and services in the broader geographic regions of Central and Southeast Europe, the Middle East, and North Africa, which together constitute one of the fastest growing emerging markets worldwide. INTRACOM addresses customers in the fields of telecommunications, government, banking and enterprise, and defence.

2005-2006

INTRACOM, aligned with its new strategy to develop a more flexible and effective organisational structure, transforms to a holdings company (under the title "INTRACOM HOLDINGS") by establishing three new subsidiaries under its control. The telecommunications solutions sector becomes a company under the title INTRACOM TELECOM

In June 2006, JSC SITRONICS, the technology arm of JSFC SISTEMA, acquires a 51% stake in INTRACOM TELECOM.

2012-2015

In April 2012, JSC SITRONICS transfers to RYDRA TRADING COMPANY 3% of INTRACOM TELECOM shares, so that the percentage of JSC SITRONICS in INTRACOM TELECOM becomes 48%.

In September 2014, RYDRA TRADING COMPANY transfers 3% of INTRACOM TELECOM shares to KENNEDEV LIMITED. In December 2014 JSC SITRONICS and INTRACOM HOLDINGS transfer 48% and 49% of INTRACOM TELECOM shares respectively, to INTRACOM MIDDLE EAST FZE.

In January 2015 KENNEDEV LIMITED transfers 3% of INTRACOM TELECOM shares to INTRACOM MIDDLE EAST FZE, which becomes the sole shareholder of INTRACOM TELECOM.

INTRACOM TELECOM is investing extensively to modernise and expand its infrastructure in order to maintain and enhance its competitiveness on an international level.

The company's targets include:

  • Developing new products with optimised technical and commercial features
  • Quantitatively and qualitatively improving its production capacity
  • Expanding its high-standard customer technical support services

Peania (Athens)

INTRACOM TELECOM indoor image

INTRACOM TELECOM's headquarters are located in Peania, Attica, roughly 20 kilometers (12 miles) from Athens centre, covering a total area of more than 50,000 square metres. The facilities comprise several blocks of buildings and house the company's headquarters, telecommunications R&D laboratories, personnel offices, central storehouse, production lines, and main technical support centre.

Patras (North West Peloponnese, Soutwest Greece)

INTRACOM TELECOM's facilities in Patras (Southwest Greece) house the offices of Telecommunications Software Development, Terminal Equipment Design, Development Programmes, and Support Services divisions.

Along with advanced mobile and fixed-line telephone software development, INTRACOM TELECOM's branch in Patras is engaged in VLSI microchip design, digital signal processing, and Internet and wireless Internet technology development. The branch has developed close ties with the University of Patras to conduct joint research and development programmes.

Thessaloniki (North Greece)

INTRACOM TELECOM's facilities in Thessaloniki house the offices of the Technical Support and AXE Software Development departments.

The Technical Support department offers a helpdesk, technical support, maintenance, repair, and consulting services to INTRACOM TELECOM's customers in Northern Greece.

The AXE S/W Development department, in cooperation with the Swedish company Ericsson, is engaged in near-shore telecommunications software development for the subscriber stage of the Ericsson AXE-10 Digital Exchanges.

Production facilities

INTRACOM TELECOM is strategically positioned in the European Market as a high performance, flexible volume, and low-cost electronics manufacturer.

INTRACOM TELECOM's manufacturing capabilities cover the entire spectrum of mass production operations: PCB assembly, wiring and cabling, mechanical assembly, testing (PCB continuity, In-Circuit, PBA functional, final product functional), final assembly, and environmental testing (thermal cycling, vibration).

Existing production lines have been designed for optimum product flow. The total available space is roughly 10,000 m2. Facilities are spread among four production plants.

INTRACOM TELECOM production facilites image

The manufacturing flow is designed with critical control points, where the product and process is monitored and tested with computer assisted techniques for specification compliance and the reduction of rejections to PPM levels.

The Industrial Engineering department has acquired considerable expertise in achieving high quality results with minimum cost by effectively designing and selecting production techniques, product flow, and the transportation of the product on the shop floor.

The full operational functionality and the reliability of every product are assured and validated through a series of testing and measurement procedures conducted during each phase of the production process.

INTRACOM TELECOM production facilites image

The Company operates a fully competent and qualified Equipment Testing department, furnished with all necessary industrial fixtures, know-how, and expertise. The Equipment Testing department further develops its own advanced and modern testing devices (Testers) to cover all the required inspection processes that are necessary for every manufactured product.

INTRACOM TELECOM's current capabilities are continually upgraded and updated through the company's vigorous investment program that includes the purchase of new manufacturing equipment and integrated manufacturing planning, scheduling and shop floor control systems.

Automatic Insertion of Components

  • Plated through components
  • Surface mounted components
  • Robotics/odd components

CIM

  • Integrated computerized environment of production support

Automatic Test & Inspection Equipment

  • X-Ray 2D Inspection
  • In-Circuit Testing
  • Burn In Testing
  • Functional Testing
  • Final Testing

Printed Circuits Board Production

INTRACOM TELECOM established the Printed Circuit Board Plant to meet the requirements for high standard and fast turn-around production of prototype boards and limited quantities of multilayer boards. All production meets the IPC-600 standard. As part of its expansion into defence applications, the plant is progressing with certification under the MIL-PRF-55110F specification.

Product Development

The company responds to marketplace needs in the design of new products by employing the services of industrial designers and architects. The commercial production process of new products is often complex and includes preliminary stages of-the design of mechanical parts, the determination of structural element specifications, the compilation of required documentation, and the construction of testing equipment for products going into production.

Mechanical Prototype Construction

The development of reliable products requires the construction of numerous prototypes. By consistently testing these prototypes, compliance with design objectives can be verified and mechanical part errors can be identified and corrected before the production phase. By utilising precision-made prototypes the company can fully assess the product's efficiency, quality, performance, durability, and appropriate component fit.

INTRACOM TELECOM's mechanical operations lab uses CAD system interfacing CNC machinery to produce exact prototypes. The prototype lab meets company-wide prototype construction requirements for all the mechanical parts incorporated in INTRACOM TELECOM products, including advanced prototype die -casting, CNC machinery, and moulded sheet-metal parts. In cooperation with fully qualified Greek and EU universities, new mechanical part production technologies are tested using the lab's state-of-the-art machinery.